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Articles: Cultural Competency
A Painful Period of Adjustment: A Nurse from Vietnam’s Experience Working in an American Hospital
Vuong Hue was born in Vietnam. For the past seven years, she has been working as a nurse in a large American hospital. Here, the expectations of a nurse are much different than they were where she received her training in Vietnam. Her adjustment to this new world of nursing was met with unhappiness for her, and hostility from her co-workers.
A Problem with Expectations: An American-born Nurse’s Encounter with an East Indian Doctor
It was a busy, rainy Monday with a lot of new admissions. A number of nurses called in sick and tempers were short. Dr. Rao, an East Indian male physician ordered one of the nurses, Amy, to help him with one of his patients immediately. When Amy responded, &qout;I can’t help you right now, I will be with you in 15 minutes", Dr. Rao became incensed and ordered her to drop everything she was doing and come at once.
Got Competence when You Communicate? Active Listening Skills can Ensure Comprehension in a Multi-lingual, Clinical Environment
Using active listening skills can help you communicate effectively with your patients in today’s multicultural medical environments.
The Multi-Cultural Stew: Cultural Competency is part of Good Patient Care
A contemporary clinical environment often inhabits nurses and patients from all over the world. Geri-Ann Galanti, PhD, medical anthropologist, lays out the problems of culture clash and how best to address cultural differences in an empathic, common sense fashion.
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